For Client definition

For Client. For Fiserv:

For Client. FOR GLOBALCENTER: Accepted by: Accepted by: ----------------------------------------------------- ----------------------------------------------------------- Printed Name: Printed Name: ----------------------------------------------------- ----------------------------------------------------------- Title: Title: ----------------------------------------------------- ----------------------------------------------------------- Date: Date: ----------------------------------------------------- ----------------------------------------------------------- PO# -------------------------------------------------------- The information (data) contained in this Service Order is confidential and proprietary information, and contains trade secrets and other privileged information. It is furnished to the Buyer in confidence and upon the condition that it be used only for internal evaluation purposes, and not divulged or disclosed to third parties without the written consent of GlobalCenter. GC Complex Web Hosting SO/Quote Ver. 5 Rev. 4 March 2000 Exhibit D STORAGENETWORKS FACILITIES REQUIREMENTS -------------------------------------------------------------------------------- INTRODUCTION StorageNetworks, Inc. is building a worldwide network to support the data storage needs of the e-Economy. Data storage equipment will be installed within new and existing co-location facilities as well as customer data centers. The data storage location is referred to as an S-POP. This document contains the physical site planning requirements and guidelines for the installation of data storage and associated electronic communications equipment and materials that will be installed, operated and maintained by StorageNetworks, Inc. personnel. It is intended solely to provide guidance for the co-location facility manager, the S-POP design engineers and construction contractors and the S-POP communications cabling planners. Supplementary specifications, equipment layouts, floor plans and requirements for special conditions will be provided for each specific site. Requests for technical information regarding the co-location provider's facility systems are included in this document. This information is necessary to aid StorageNetworks, Inc. personnel in understanding the design, operation and reliability of the mechanical and electrical support systems, the fire protection systems and the physical security of this facility. ALL PHYSICAL SITE REQUIREMENTS ARE SUBJECT TO THE LOCAL BUILDING AND FIRE...

For Client. For Fiserv: GWINNETT COMMUNITY BANK FISERV SOLUTIONS, INC. By: By: ------------------------------- -------------------------------------- Name: Name: William L. Kenney ----------------------------- ------------------------------------ Title: Title: President Fiserv Atlanta ---------------------------- ----------------------------------- Date: Date: ----------------------------- ------------------------------------ Exhibit A Account Processing Services Client agrees with Fiserv as follows:

For Client. For Fiserv: HEARTLAND FINANCIAL USA, INC., FISERV SOLUTIONS, LLC By: \si1\ By: \si2\ Name: \na1\ Name: Xxxxxxx Xxxxxxx Title: \Ti1\ Title: Authorized Signatory Date: \ds1\ Date: \ds2\

For Client. For Fiserv: Premier Financial Bancorp, Inc. Fiserv Solutions, Inc. By: /s/ Robert W. Walker Bx: --------------------------------- ----------------------------------- Name: Robert W. Walker Xxxx: Xxxxxx X. Himes ------------------------------- --------------------------------- Title: President Title: President - Mid Atlantic Region ------------------------------ -------------------------------- Date: December 2, 2004 Date: ------------------------------- --------------------------------- Exhibit B-1 Item Processing Description of Services

For Client. For Fiserv: CAPITAL BANK FISERV SOLUTIONS, INC. By: /s/ Xxxxx X. Xxxxxx, Xx. By: /s/ Xxxxxxx X. Xxxxxx ------------------------------ ----------------------------------------- Name: Xxxxx X. Xxxxxx, Xx. Name: Xxxxxxx X. Xxxxxx ------------------------------ ----------------------------------------- Title: Executive Vice President & CFO Title: Executive Vice President - Fiserv Atlanta ------------------------------ ----------------------------------------- Date: December 3, 2001 Date: December 10, 2001 ------------------------------ ----------------------------------------- Exhibit A Account Processing Services Client agrees with Fiserv as follows:

For Client. For Fiserv: Heartland Financial USA, Inc. Fiserv Solutions, LLC By: \si1\ By: \si2\ Name: na1\ Name: \na2\ Title: \Ti1\ Title: Authorized Signatory Date: \ds1as\ Date: \ds2\

For Client. For Fiserv Mercantile Bank of West Michigan FISERV SOLUTIONS, INC. --------------------------------------------------------- a Michigan Banking Corporation in Formation by d/b/a FISERV Brookfield --------------------------------------------------------- ------------------------- Mercantile Bank Corporation --------------------------------------------------------- By: /s/ Robexx X. Xxxxxxxx, Xx. By: /s/ Davix X. Xxxti ----------------------------------------------------- ------------------------------------------------------- Name: Robexx X. Xxxxxxxx, Xx. Name: Davix X. Xxxti --------------------------------------------------- ----------------------------------------------------- Title: Senior Vice President Title: Senior Vice President -------------------------------------------------- ---------------------------------------------------- Date: 9/11/97 Date: 9/15/97 --------------------------------------------------- ----------------------------------------------------- Exhibit A Account Processing Services Client agrees with Fiserv as follows:

For Client. For Fiserv Mercantile Bank of West Michigan FISERV SOLUTIONS, INC. --------------------------------------------------------- a Michigan Banking Corporation in Formation by d/b/a FISERV Brookfield --------------------------------------------------------- ------------------------- Mercantile Bank Corporation --------------------------------------------------------- By: /s/ Robexx X. Xxxxxxxx, Xx. By: /s/ Davix X. Xxxti ----------------------------------------------------- ------------------------------------------------------- Name: Robexx X. Xxxxxxxx, Xx. Name: Davix X. Xxxti --------------------------------------------------- ----------------------------------------------------- Title: Senior Vice President Title: Senior Vice President -------------------------------------------------- ---------------------------------------------------- Date: 9/11/97 Date: 9/15/97 --------------------------------------------------- ----------------------------------------------------- EXHIBIT A - 1 Account Processing Services Fiserv will provide Client with the following Account Processing Services: Fiserv shall provide data processing services for the Client with software modules selected by the Client from Information Technology, Inc. This package includes: Customer Information System Demand Deposit Accounts Savings Club Accounts Loans - all types Certificates of Deposit General Ledger ACH (receiving) processing Express Exception Item Module Online Loans Collection System Remote Print Optical Laser Retrieval ** (Report Archive only) ATM Processing (Depending upon ATM Switch Selected) Federal Call reporting Currency Transaction System Retirement Accounting Automated Collateral Insurance Module Automated Credit Reporting Premier Reference System Loan Origination Interface Interactive Deposit Interface Loan Custodial ALM II Safe Deposit Accounting (CIS Application) Smart Reports (ADHOC Reports) (5 per month) Premier II EXHIBIT A - 2 Account Processing Services Fees Fiserv will provide Client the following Account Processing Services at the fees and prices indicated: Client agrees to pay Fiserv for the services rendered by Fiserv as identified in Exhibit A-1 pursuant to this agreement and in accordance with the rates outlined in this Schedule.

For Client. For Fiserv: HEARTLAND FINANCIAL USA, INC. FISERV SOLUTIONS, LLC By: \si1\ By: \si2\ Name: \na1\ Name: Xxxxxxx Xxxxx